I hate support!

Ok so the other day i was playing and needed to ask customer support a few questions about the new promotion called 'cash point'. Its basically a promotion whereby you earn points for every pot you are involved in that has 3 or more people in it. I thought my problem was that the leaderboard was all messed up, however I soon realised that the incapability of Winner pokers online customer support was far more tilting, especially when you're playing 15 tables; UKpro1: hi

Anika: Hi there! Anika here from Online Support. How may I help you today, Daniel?

UKpro1: hi i was wandering if you knew what the problem with tr

UKpro1: the low stakes cash point leader board

Anika: Can you please be more specific?

UKpro1: the promotion cash point has 3 different levels correct?

Anika: Are you referring to the pointys accumulation ratio?

Anika: *points

UKpro1: no

UKpro1: do you know the promotion called 'cash point'

UKpro1: ????

Anika: Where did you see that?

UKpro1: CAN YOU PLEASE REFER ME TO SOMEONE THAT ACTUALLY KNOWS WHAT THEYRE DOING PLEASE

Anika: I want to provide accurate answers to your concern, Daniel.

Anika: Can you please explain more of your concern?

Anika: Are you referring to chasing in of points?

Anika: *cashing

UKpro1: NO

UKpro1: my concern is you have no idea what youre doing

UKpro1: there is a propmotion availble called 'cash point' do you know what that is?

UKpro1: this...http://poker.winner.com/cash_point.html

Anika: The Cash Point promotion has 3 races taking placethis month.

UKpro1: yes! now were getting somewhere!

Anika: You can win over over $250,000 in prize money.

Anika: You need to register first to the Cash Point Participation SNG located in the Cash Point tab to be able to join.

UKpro1: there are 3 races !

UKpro1: micro, low and high

Anika: That is correct.

UKpro1: the low leaderboard...found here; http://poker.winner.com/cash_point_leaderboard_b.html

UKpro1: is in correct

Anika: May I know why did you say so?

UKpro1: please can i talk to someone english?

UKpro1: me say so because information is no right

Anika: Daniel, I want to understand ywhy did you say that the leaderboard is not correct?

UKpro1: because i

UKpro1: tit isnt right!!!

UKpro1: im not on it for a start and i should be!!!!

Anika: The leaderboard is being checked by our Poker Team.

UKpro1: will i get an email or something to answer my question?

Anika: Please note that the promotion will include only No Limit Hold’em cash tables.

UKpro1: look dear, i clearly know a lot more than you

Anika: The leaderboard is not yet final for the first week of the promotion.

UKpro1: do you know what, forget it, you clearly have no idea what youre doing

Anika: The counting period of each day will be from 00:00 GMT until 23:59 GMT. Each qualified hand will be counted by end date.

UKpro1: well the points havent been counted thats what im saying

Anika: The points counting for the day will be until 23:59 GMT.

Anika: Kindly allow sometime for the leaderboard to be updated after 23:59 GMT.

UKpro1: so how come i have no points from yesterday or the day before

Anika: Please give me few minutes while I check on that.

UKpro1: ok

Anika: Thank you for waiting.

Anika: I'm still coordinating your concern with our Poker Team.

Anika: Please give me few minutes.

UKpro1: sure

Anika: Thank you for waiting.

Anika: Daniel, as per our Poker Team, they are in the middle of updating the low leaderboard and your points will be shown in the next hour.

Anika: Kindly allow some time to update the leaderboard. :)

UKpro1: wasnt so hard was it

UKpro1: ty

UKpro1: gg

UKpro1: gl

Anika: You're welcome. :)

UKpro1: have a lovely day

Anika: Is there anything else that I can assist you with?

Anika: Same to you. :)

UKpro1: defifinitely not

Anika: Please do not hesitate to contact us with any further queries. Best of luck on your games! :)

UKpro1: if you say so love

UKpro1: bye now x